MSIM 2011

Our education goes to '11. 

Into the Next Chapter

Well, MSIM cohort of 2011, we have officially graduated and are moving into the next chapter of our stores.

In the last two months since the end of the program for us, I have found myself revisiting this site and rethinking my own MSIM experience in the new context of job searching. I've found myself applying for postitions that I would have never dreamed even existed two years ago, and viewing other jobs in a completely different light. For example, in the process of applying for a reseach analyst position at one firm, I started thinking about how much my research skills have improved because of the knowledge I have gained about searching and filtering. My ability to find the right information, or at least know how to better look for the right information, has been significantly improved through my time in the iSchool. While taxonomy and XML will never be my favorite subjects, I find I have a profound appreciation for the roles both play in enabling me to do what I want to do in the systems I find myself in. The lens through which I see my future is simply changed.

What I really wanted to say, though, as I write at the end of this collection of different MSIM thoughts, is that I have appreciated the interaction and sharing of ideas between members of this cohort the most. The in-class, after-class, and random-places discussions are one of the most valuable and informative parts of my time in the program, I honestly believe. The classes had their high moments and low moments, and we all have our different stories of frustration and excitement with projects and research, but ultimately I appreciate the chance to have met everyone in our cohort the most. 

So I hope we can keep in touch as we all scatter into the world of solving information problems and making information work. Go forth and inform!

The Information Management Elevator Pitch 3dux

Where_you_headed_joe

Photo by Thomas Hawk - http://flic.kr/p/fhyGL

And so here we are. We are nearly masters of information management. What have we learned in the past two years about what that means? What are you going to tell your friends, family, and future employers about what it means to manage information?

Here are a few high-concept phrases that occur to me:
  • We draw the connections between information, people, and systems.
  • We consider the human, business, logistical, ethical, and practical aspects of information.
  • We improve businesses by building better information systems.
  • We help people develop deeper insights by improving the quality of information they encounter.
Hmm... some of that seems true, but doesn't seem to capture the depth of what we've learned over the course of this program.

What do you think? What is information management to you? What are you going to take away from your two years as an MSIMer?

It all comes down to this: iSchool Capstone 2011

Ischool_capstone_2011_invite

This Thursday, June 2, the UW iSchool will present Information Overload. Undergrads, Masters, and Doctoral candidates from the Information School will present our Capstone projects – the culminating event of our academic efforts – at the UW Tower starting at 6PM that evening. Details are included on the graphic, above, and all are welcome to join us (RSVP requested). Hope to see you there!

The Information Management Elevator Pitch Redux

Elevator_buttons
Photo by jaded one - http://flic.kr/p/3JDXL

I just came across some notes I took at this year's orientation for Mid-Career MSIMers. "The Question" came up, as it inevitably does in these kinds of gatherings: What is information management? Here are a few snippets I pulled from the answers back in September.
  • "The answer needs to be crafted to the person asking the question." - Mike Crandall
  • "It depends; who are you creating value for? It depends on what YOU want to do with it." - Mario Sanchez
  • "Information management is a bridge between users and technical implementers, between aspiration and reality, between what's unrealized and what's possible." -Unknown
  • "We focus on the critical social, psychological, human side of organization systems." - Bob Mason
  • "We're in the communications business, and our tools are processes as well as technology. We manage the ecology of information." - Bob Larsen
  • "I achieve results efficiently." - Jason Robertson
 After a year and a half of study, lots of collaboration, life changes, maturing (a little bit), and a fair bit of rumination on the subject, what are your answers today to that question? What's your elevator pitch these days for information management?

Let's REALLY reinvent newsreading

I usually roll my eyes and move on when I see another headline about reinventing the newspaper for a mobile device, but News+ doesn't look half bad, as far as it goes. The presentation looks first-rate, I love the discussion feature embedded next to the news story, and the ability to move with the news from device to device is a great feature. 

The major problem that all of these "news reinvention" efforts share is that they attempt to deliver a "mobilized" experience of reading the stream of content delivered by one news service. Most news readers on the iPad and iPhone have failed to capture my attention, while I keep coming back to Google Reader for my daily reading. The difference, I think, is that Reader lets me put together the streams of content that I want to view, while single-source news apps generally fail to deliver enough of interest -- or enough of a unique perspective -- to keep me opening the app on a regular basis.

It's perspective – informed opinion – that I think is the key to what makes me select a news stream. Modern journalism is fine if all you want to get is facts. But if you want context, perspective... if you want to know what the facts mean, magazine and newspaper writing – in general – don't cut it. (I'm overgeneralizing and thinking mostly about daily news items here, not special reports or investigative pieces.) I read news through the lens of writers I admire and trust. Usually, that's through blogs and tweets, but anything with an RSS feed will work. Google Reader helps me easily assemble, organize, and share these streams.

What would be great would be an app like News+ that gives me this great presentation with the content I want to subscribe to. Give me Google Reader+. And more than delivering news in a pretty package, help me organize it, mark it up, and share it outside of a single news source. Give me a way to build a knowledge base out of the news, to connect threads of ideas in ways that a single news outlet can't do for me. Think of news as three-dimensional and interconnected, not just as a flat sheet. Make my iPad less of a viewer for an endless sheet of paper and more as a cockpit for navigating and charting the news landscape.

That would be something truly newsworthy.

(via Smoking Apples)

By the way, f you're interested in what news is and where it's going, I highly recommend subscribing to the Rebooting the News podcast. Dave Winer and Jay Rosen are keen observers of technology and journalism, and they're developing ideas on what the news is and should be that are enlightening and thought provoking.

I can now speak more smart about cloud computing

Have you ever got tongue tied talking to a friend or college about cloud computing?  I remember having a debate about whether Yahoo mail in the 90's was cloud computing.  I was trying to describe why it was't and I felt like I was loosing.  

Now imagine a scenario where you have to explain and justify cloud computing to executives at your work.  I've tried that too and was moderately successful but I still didn't have a good grasp of all the aspects of describing the benefits and challenges of cloud computing.

Surprisingly, Tony Scott, CIO of Microsoft has some very insightful things to say on the subject.  

http://www.computerworld.com/s/article/9194218/Microsoft_CIO_Eats_His_Own_Cloud_Dog_Food?taxonomyId=154&pageNumber=1

He's able to explain why it's hard to get your finance guys to buy into the cloud utility computing model as well as given me some good ammo when the topic turns to security issues.  

UX and language

An article in Slate.com today gave an interesting account of a small child who seems to mistake an iPhone for his mother. Since he spends a lot of time listening to his mother's voice on the phone and using the photo album to look at pictures of his mother, the child calls the phone "mama," - and then invents another (similar) word to refer to his mother when his parents try to correct the situation. 

But the experiential truth for the child, as it turns out, may be far more complicated based on his stage of development. Early in life and without fully-developed language tools, children may use a word to refer to both a person and an action, or as a command for a specific need (such as "show me pictures of mama on the phone again").  

Even though this particular instance involves a very small child with still-developing language skills, I think it serves as a good reminder that the articulation of experiences can be as varied as users themselves. In addition, technology has become a sort of feedback loop with real-world experience. His father writes: "...Luka goes down a slide, I film it, we watch, and then he goes down the slide again. The recording of his memories is intimately intertwined with the experiences that become memories, almost from the start of his life." By the time they grow up, then, the very small children of today (digital natives) will have integrated technology into their lives very differently from digital immigrants.

 

Apple's VoiceOver: one user's experience

I've already written a little on the power of good User Experience design elsewhere, but also wanted to share an amazing post (from June 2010) from Austin Seraphin. He reports on his first week using Apple's VoiceOver on iPhone.

I remember TA Shaun Kane speaking about designing applications for blind users in IMT540, so I wanted to share a user's view of the technology. Austin's iPhone allows him to receive text messages, use most applications (notably, however, not iTunes), and see colors:

"The other night, however, a very amazing thing happened. I downloaded an app called Color ID. It uses the iPhone’s camera, and speaks names of colors. It must use a table, because each color has an identifier made up of 6 hexadecimal digits. This puts the total at 16777216 colors, and I believe it. Some of them have very surreal names, such as Atomic Orange, Cosmic, Hippie Green, Opium, and Black-White. These names in combination with what feels like a rise in serotonin levels makes for a very psychedelic experience."

 

His full post is available here.

Avoiding UXtinction

T_rex

UX Magazine recently published the first article of a series by our own Professor Samantha Starmer entitled Don't Become a Digital Dinosaur;  it's well worth a read. Samantha argues that UX designers need to focus on the complete user experience -- including offline and mobile -- in order to deliver a holistic customer experience. 

With augmented reality and in-store positioning systems, smart phones are beginning to enable these kinds of interactions. We're becoming untethered from the traditional computer experience and taking our information tools with us. Savvy companies will recognize the need to meet us where we are: out in the real world.

Put UX Magazine in your RSS reader and catch the next 3 articles of the series.

(Photo by nerissa's ring - http://flic.kr/p/55HiXs)

content rookie

The Internet can start to feel like work after a while. Particularly if one's RSS feed fills up with Very Important People we should all emulate to be good designers and content specialists.

Then every once in a while I have the good fortune to stumble on something really engaging on the Internet. I just started reading style rookie. It's a blog by Tavi, a 14-year-old fashion enthusiast whose posts range from stream of consciousness about starting high school to analysis of fall fashion lines to showing off her wonderful school-folder collages. Tavi's posts are very visual, but her writing is also extremely thoughtful and straightforward. She seems to have found the balance in putting a lot of care into her content while keeping it current.

I think Tavi will be my new role model for creating content. I found her from this post by Penelope Trunk of the Brazen Careerist, so I guess I'm in good company.